Policy · Metromuse

Shipping Policy

At Metromuse, we are committed to providing clear and reliable information regarding our shipping practices.
Metromuse
support@metromuse.shop
We proudly serve customers throughout the United States and select international destinations.

Processing Time

Orders are generally processed within 1 to 3 business days after confirmation, excluding weekends and public holidays.

Shipping Methods & Carriers

We provide multiple shipping options, including standard and expedited services, through reliable carriers such as USPS, FedEx, and UPS.

Estimated Delivery Time

Delivery times vary by chosen shipping method: standard shipping usually takes 5–10 business days, while expedited shipping typically takes 2–3 business days.

Shipping Costs

Shipping fees are calculated at checkout based on the selected shipping method and delivery location.

Order Tracking

After your order has been dispatched, you will receive an email with a tracking number to follow your shipment’s progress online.

Delays, Lost, or Damaged Shipments

If you encounter any delays or if your shipment is lost or damaged, please reach out to us. Our shipping team is available Monday to Saturday, from 8:00 AM to 5:00 PM, and we will respond within 24 business hours.

Address Changes

Once an order has been placed, we are unable to change the shipping address. Please verify that all details are correct before finalizing your order.

Questions about your order?

Email: support@metromuse.shop
Address: 1033 Daisy DR Temple, PA 19560, USA